Customers Overview
A customer in Velocity is someone who buys products or services from your business. Each customer is mapped one-to-one with a customer in your BigCommerce store. Changes made on either platform are synced between the two.
Customers created in BigCommerce are automatically imported into Velocity. Customers created in Velocity are automatically exported to BigCommerce.
Customers do not have access to Velocity. Velocity allows you to easily manage your customers.
All customers have a unique customer number or "ID". This number is displayed next to customer names on the list and detail pages.
The customer list page allows you to create, edit, view, and manage your customers. You can search, filter, sort, export and create customers with the controls at the top of the page.
Search for any of the following fields:
- first name
- last name
- email address
- customer number
- company name
- phone number
- custom field values for fields with list icons