This section lets you customize how commission interacts with different events that take place within your store.
Territory Override
This setting enables an override using the postal code metafield. To learn more about this setting, please visit Postal Code Overrides.
Calculation Delay
Enabling this setting delays commission calculations by 30 seconds. This setting should be enabled if you have other apps that may run automations on your order that could change its final price.
Automatic Customer Ownership
Enabling this setting allows reps to be automatically attributed to any customers that they create directly within the portal, regardless of what address they have. This saves management time in having to manually assign customers to reps once they're put into the system.
Hold for Order Payment Terms
If you regularly do invoices in your store and don't pay your reps until an order is fully paid, then enabling this setting would allow you to keep track of that scenario. Once enabled, any orders that are not fully paid off on terms will show up as Upcoming under the Event column in the Commissions tab.
Clawback For Order Refunds
Enabling this setting allows for the rep's commission to be rescinded if an order is refunded.
Account Priorities
This setting allows you to prioritize which Ownership takes priority once an order is placed. For example, if you have Customers as the top priority and Locations as the 2nd priority, then the app will look at the Customer Ownerships first, then the Locations Ownerships, and finally the Companies Ownerships. Learn more about Ownership.


