Understanding Override Types
When you are configuring a customer, company, or location override, the override type determines how commission is calculated. Each override type has a unique behavior that you can use to deeply customize your commission workflow.
Type: Fixed Percentage
Use this override type when you would like to set static override rules that change infrequently.
Description
The Fixed Percentage override type allows you to manually set the rep and amount to be commissioned. This override type does not interface with any settings on the commissionable collection.
Example Workflow
You have a national company that operates outside of your usual commission structure. When this company orders, they should commission only your National Rep at 5%.
On the national company, set a Fixed Percentage override type that targets your National Rep, and sets the rate to 5%. When this company is associated with an order, that order's commission will reflect the override, regardless of the settings on your commissionable collection.
Type: Rep Vertical
Use this override type to represent a rep's relationship with an order's owner.
Description
The Rep Vertical override type allows you to manually set the slice of your hierarchy that should be commissioned, overriding the territory owner.
Example Workflow
You have configured a team with the following hierarchy.
You have configured a commissionable collection to use this team + territory to pay your sales representatives. Orders going to Florida would pay the Florida Rep, East Manager, and National Manager.
However, the California Rep was working on vacation and brought a new Florida based customer to the company. When this customer orders, they should commission the California Rep, West Manager, and National Manager.
On the new customer, set a Rep Vertical override type with the California Rep selected. Any time his customer orders products in your commissionable collection, the California Rep's slice of the map will be commissioned, regardless of location.

